Member support
Need help with access, your account, a booking or the PassGP platform?
It helps to include the email used for your account and the exam you are preparing for.Email member supportContact PassGP
Talk to the PassGP team.
Ask us about exam preparation, teaching, bookings or your account.
Email hello@passgp.au or send us a message using the form below.
How we can help
What would you like to talk about?
Choose the option closest to your question. They all reach the same PassGP team, and a little context helps us get you to the right person.
Question or content issue
Spotted something that seems wrong, unclear or out of date? Please let us know.
Please include the exam, question identifier, mode and what looked wrong or unclear.Ask us to review a questionChoosing a pathway
Not sure which exam package, free trial or support option is right for you? We can help you choose.
Tell us your college or registration pathway, the assessment you expect to sit and, if known, the date.Ask about the right pathwayTeaching and mocks
Looking for one-to-one teaching, a small group, a clinical mock or communication coaching?
Tell us the exam, likely date, attempt history and what you would most like help with.Ask about teaching and mocksPartnerships and organisations
Would you like to explore a collaboration that supports doctors, medical education or the health workforce?
Tell us a little about your organisation, who you hope to help and what you have in mind.Start a partnership conversationJoin the PassGP team
Interested in teaching, question writing, review, calibration or a specialist project?
Visit the contributor page first, then send your CV, specialty, Fellowship, relevant experience and broad availability.Explore working with PassGPThe live Kajabi contact form follows this point.
Your Questions Answered
How can I contact the PassGP team?
Email hello@passgp.au or send a message through the contact form on this page. The team can help with examination pathways, preparation around clinical work, teaching, bookings and account access.
Choose the enquiry option closest to your question: member support, a question or content issue, choosing a pathway, teaching and mocks, or partnerships. These options all reach the same PassGP team; include a little context so your enquiry can be directed to the right person.
What should I include if I need account or platform help?
Include the email address you use for your PassGP account, the exam you are preparing for and a brief description of the problem. Let us know whether it concerns access, your account, a booking or the platform.
Choose the member-support enquiry option, use the contact form or email hello@passgp.au.
How do I report a question that seems incorrect or out of date?
Use the question or content-issue enquiry option to flag something that seems wrong, unclear or out of date. Include the exam, question identifier and mode so the team has the context for the item you are asking them to review.
Describe what looked wrong or unclear in the question or content. You can send the enquiry through the contact form or email hello@passgp.au; the enquiry options all reach the same PassGP team.
What should I include when asking about a preparation pathway?
Tell the team your college or registration pathway, the assessment you expect to sit and its date, if known. Use the choosing-a-pathway enquiry option when you are unsure which exam package, free trial or support option is right for you.
You can also explain if your question is about preparing around clinical work or accessing teaching. Send those details through the contact form or to hello@passgp.au so the team has the context for a conversation about your preparation.
What information helps with a teaching or mock-exam enquiry?
Include the exam you are preparing for, the likely exam date and your attempt history. Tell the team what you would most like help with so the enquiry describes your preparation needs as well as the assessment.
The teaching-and-mocks option covers one-to-one teaching, small groups, clinical mocks and communication coaching. Mention which of these you are interested in, then send your enquiry through the contact form or email hello@passgp.au.
How do I start a partnership conversation?
Tell us about your organisation, who you hope to support and the collaboration you have in mind. We welcome conversations about work that supports doctors, medical education or the health workforce.
Use the partnerships-and-organisations enquiry option in the contact form, or email hello@passgp.au with that background.